Righting wrongs : the Ombudsman in six continents /
edited by Roy Gregory and Philip Giddings.
- Amsterdam : Tokyo : IOS Press ; Ohmsha, 2000.
- xii, 489 p. ; 25 cm.
- International Institute of Administrative Sciences monographs 13 .
Includes bibliography (p. [473]-488) and author index.
Foreword / The International Institute of Administrative Sciences -- The Ombudsman Institution: Growth and Development / The United Kingdom Parliamentary Ombudsman Scheme / State of Alaska Office of the Ombudsman / Argentina: The Defensor del Pueblo de la Nacion / Ombudsman in Asia: A Case-study of Hong Kong and Sri Lanka / Ombudsman in Australia / The Ombudsman in Belgium / The Ombudsman in Canada / The Ombudsman in Denmark and Norway / The European Union Ombudsman / The Ombudsman in France / Complaint-Handling Systems in Germany / The Ombudsman in Ghana / The Ombudsman and Old Socio-Administrative Conditions in Greece / Parliamentary Commissioners for Civil Rights in the Republic of Hungary / The Ombudsman Scene in India / The Defensor del Pueblo in Latin America / The National Ombudsman of the Netherlands / The Northern Ireland Parliamentary Ombudsman / South African Public Protector (Ombudsman) Institution / The Swedish and Finnish Parliamentary Ombudsmen / Spain's Parliamentary Ombudsman Scheme / The United Kingdom Health Service Commissioner Schemes / Ombudsman Offices in the United States / Ombudsman in the Countries of the Former Socialist Federal Republic of Yugoslavia / Evaluating Ombudsman Systems / The Classical Ombudsman Model / Designing an Ombudsman System / The Ombudsman and the New Public Management / The Ombudsman and Human Rights / The Future of the Ombudsman / Ombudsman Bibliography. Roy Gregory and Philip Giddings -- Roy Gregory and Philip Giddings -- Roy Gregory and Philip Giddings -- Dean M. Gottehrer -- Jorge Luis Maiorano -- M. J. A. Cooray -- Dennis Pearce -- Robert Andersen, Herman Matthijs and Jan Goorden / [et al.] -- Wendy Bernt and Stephen Owen -- Jan-Erik Lane -- Roy Gregory -- Monique Pauti -- Udo Kempf -- Emile F. Short -- George O. Tsobanoglou -- Vladimir Sladecek -- Rajani Ranjan Jha -- Jorge Luis Maiorano -- Marc Hertogh -- Gavin Drewry -- Dirk J. Brynard -- Tore Modeen -- Laura Diez Bueso -- Philip Giddings -- Dean M. Gottehrer, Marie D. Ferguson and Steven E. Aufrecht -- Dragan Milkov -- Steven E. Aufrecht and Marc Hertogh -- Dean M. Gottehrer and Michael Hostina -- Dean M. Gottehrer -- Roy Gregory and Philip Giddings -- Philip Giddings, Vladimir Sladecek and Laura Diez Bueso -- Philip Giddings -- 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31.